The shipping costs include handling, packaging and shipping. Once you place an order on a working day before 14.00 o'clock, your package will be shipped the same day after we receive your payment. Normally it takes one working day within the Netherlands for PostNL to deliver your package. If you order from other European countries, it will take 2 to 3 days. It can happen sometimes that there will be a delay at PostNL. Unfortunately we cannot do anything about this. Usually you will receive the products the next working day, but it is always useful to order your products on time if you want to use them on a specific day. This way you will avoid disappointments.

We recommend that you place the items under one order. We cannot merge two separately placed orders. Therefore, shipping costs will be charged for each order. Your package will be shipped at your own risk.

Unfortunately, you cannot return the lashes and the  Zrena Cosmetics Microfiber Blender for hygienic reasons. If there is something wrong with one of these products, you can always contact us. Then we will look for a solution together.