Introduction
Hey beauty! Welcome to the Zrena Cosmetics Website. If you’re under the age of 18, please don’t give us your personal information unless you’ve first asked your parents or legal guardian, and they’ve allowed you to.
At Zrena Cosmetics, we are committed to protecting your personal information and respecting your privacy. It is your personal data and we respect that. This privacy policy explains how and why we collect and process the personal data which you provide to us when you visit our website www.zrenacosmetics.com. It also applies to personal information you may provide us through our website when you sign up to our newsletters, purchase our products or interact with us. When you visit or shop at the Site, you accept the following conditions. Please read them carefully, because we want you to be informed about how we use your data and how we keep it secure.
Zrena Cosmetics may update the Privacy Policy at any time. We encourage you to visit this page periodically to review any significant changes.
Ensuring the Lawful Use of Your Data
We will only use your personal data where we have a lawful basis to use it. For example, we might use your purchase history to send you personalized offers. We might also combine your shopping history to identify trends and improve our ability to keep up with demand and develop the right new products for our customers.
What Information We Collect from You and How We Use It
We will collect personal data needed to identify you, such as your name, username, password and date of birth. We will also collect your contact details, such as your email address, and delivery address. We will use your information as detailed below.
Legitimate business purposes:
• To allow you to create an account with us
• To fulfill your order, for example, by delivering your products to you or to contact you about your order where necessary
• To communicate with you about your order, if you have asked a question or sent us a complaint
• To allow you to comment on or review our products or services, to help us improve them
• To support fraud prevention and detection
• To send you email newsletters to keep you up-to-date about our products, services, and latest offers, which we think will interest you
We will use the information you provide when you contact us by telephone, by email, by post or on social media as detailed below.
We may track technical information about your equipment, browsing actions and patterns. We collect this personal data by using cookies. We provide details regarding how we process and use cookies, which can be found in our Cookies Policy. We will use this information as detailed below.
Legitimate business purposes:
• To administer and to improve our Website, to ensure it is presented in the most effective manner for you and to give you the best Website experience
• For data analysis, testing, research and statistical statistics to help us to improve our products and services
• To keep our Website safe and secure
• To make suggestions and recommendations to you of our Website about products or services that may interest you
Sharing your data with third parties we trust
We share your personal data with third parties we trust to allow us to provide our services to you. When we do share your data with these third parties, we only provide the information they need to perform the service. They only use your data for the purpose we specify to them. Your privacy is secure and respected.
The third parties we trust include the following:
• Companies that help us fulfill your orders: DHL, FedEx, USPS, PostNL
• Social Media or Web platforms to show you products that might interest you while you are browsing the internet: Facebook, Instagram, Twitter.
• Credit reference agencies, law enforcement and fraud prevention agencies, so that we can help tackle fraud.
Information we receive from third parties
Depending on your settings or the privacy policies of social media or messaging services, such as Facebook, Instagram, and Twitter, we may collect information about you from these sources, with your permission.
We may combine the information you have given us, with information obtained from other sources, but we will only do this when we have a lawful basis to do so.
How long we keep your information
We will only keep your personal information for as long as reasonably necessary to fulfil the purposes we collected it for. We might keep your personal information for a longer period in the event of a complaint.
Updating and correcting
It is important that the personal data we hold about you is accurate and current. If you have an account with us, please keep your details up-to-date.
Security
We are committed to securing your personal data. We have put in place suitable physical, electronic, contractual and managerial procedures, including Secure Sockets Layer (SSL) encryption, to protect your personal data.
COOKIES POLICY
Zrena Cosmetics uses Cookies to keep track of services you have used, to record registration information regarding your login name and password, to record your online preferences, to keep you logged into the Website, and to simplify purchase procedures.
Zrena Cosmetics Website visitors who do not prefer Cookies, should set their browsers to refuse Cookies before accessing the website. However, this means that website visitors who refuse Cookies, assume all responsibility for any resulting loss of functionality of the Website.
We trust that this Privacy and Cookie Policy answered any questions you had. If not, please contact us directly at info@zrenacosmetics.com.